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/ Warranty

Warranty

WARRANTY

All products that you purchase from GREYDER L A B fall under the legal warranty. Legal warranty means that a product functions as you would expect. Despite the inspection that has been conducted, it may be possible that a material or production defect is discovered after receiving the product. Defects not caused by wear and tear are repaired by an expert. If repair is not possible, an alternative solution will be offered.Defects caused by wear and tear or improper use are not covered by the warranty. Wear and tear and other signs of use can often be prevented by properly caring for the shoes. We request that you contact us first before returning a product with defects.

COMPLAINTS

Complaints about products purchased through the official
GREYDER L A B webshop can be submitted to shop@greyderlab.com. Please provide a short description of the complaint, including one clear photo of the defect, one photo of the pair, and state your order number. We aim to handle and respond to your email within 48 hours.Wear and tear to soles and heels, scuffed noses, bleeding dye, and wear of linings caused by perspiration, broken zippers, stains caused by water, rain and fluids and other defects caused by incorrect use, which are not the fault of GREYDER L A B, will not be refunded.

LIABILITY

GREYDER L A B is not liable for any damages directly or indirectly, after delivery by any cause whatsoever caused to the buyer, to others or to a property of third parties.
GREYDER L A B is not liable for the non-availability at the webshop or for technical or electronic errors on the website.

INDEMNIFICATION

You agree to defend, indemnify and hold GREYLAB Footwear harmless from and against any and all claims, damages, costs, and 1expenses, including attorney’s fees, arising from or related to your use of the website and GREYLAB Footwear’s product.

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